bedrock Platform Privacy Notice

This page describes what we collect when you use bedrock and how we keep that data protected. We understand that privacy matters—especially when you're funding an account, placing activity on Liga 1 fixtures, or engaging with live-dealer tables. Our privacy practices are designed to be transparent so you know exactly what information we hold and how we use it.

We at bedrock collect personal information to verify your identity, process deposits and withdrawals via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet, comply with financial regulations, and deliver our services. We do not sell your data to third parties for marketing. We use your information only for account management, payment processing, fraud prevention, and legal compliance.

Our full privacy practices are detailed below. If you have questions about how bedrock handles your data, contact our Help Center.

What Data We Collect on bedrock

Account registration information

When you open a bedrock account, we collect your name, email address, phone number, and residential address. We use this information to create your account, send you notifications, process withdrawals, and verify your identity before your first withdrawal. We require accurate information so we can comply with anti-money-laundering regulations and confirm that you are eligible to use bedrock in your jurisdiction.

Payment and financial data

We collect information about your deposits and withdrawals—the payment method you use (DANA, e-wallet, mobile banking, etc.), the amount, the date, and the settlement status. We do not store your full payment details (credit card numbers, bank account numbers) on bedrock's servers. Payment information is processed by our payment partners, who are bound by industry-standard security agreements.

We retain transaction history in your bedrock account so you can review all your activity. This helps you verify settlements and track your account balance over time. We keep this history for at least the duration of your account plus a retention period required by financial law.

Activity and session data

We collect information about what you do on bedrock—which markets you view, which games you play (Liga 1, Champions League, Aviator, Sweet Bonanza, etc.), when you log in, and how long you stay active. This data helps us understand how our platform is used, detect fraud, and improve our services. We also log your IP address and device type so we can identify unusual access patterns and protect your account.

Communication data

We collect copies of messages you send to bedrock support—your inquiries, complaints, or requests. We use these to resolve your issues and improve our support process. We also send you emails about account status, payment confirmations, and important platform updates. You can unsubscribe from non-essential emails in your account settings.

How bedrock Uses and Protects Your Data

Our use of your information

We use your data for the following purposes:

• Account creation and management—setting up your bedrock login, verifying your identity, and maintaining your account.
• Payment processing—accepting deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet and processing withdrawals.
• Fraud prevention—detecting and preventing unauthorized access, collusion, or market manipulation on bedrock.
• Legal compliance—fulfilling anti-money-laundering, tax, and gambling regulatory requirements in your jurisdiction and ours.
• Support—responding to your Help Center inquiries and resolving disputes.
• Service improvement—analyzing how bedrock is used so we can improve platform stability, speed, and user experience.

We do not use your data for marketing to third parties, and we do not sell your information.

Security and data protection on bedrock

We protect your data using industry-standard encryption, secure servers, and access controls. Our servers are hosted by trusted providers and comply with data-protection standards. We encrypt sensitive information (passwords, payment details) both during transmission and at rest. We limit employee access to your data to only those who need it to perform their roles.

However, no system is completely secure. We cannot guarantee that your data will never be compromised. If we detect a security breach affecting bedrock user data, we will notify affected users as required by law.

Third-party processors and sharing

We work with third parties who help us operate bedrock. These include payment processors, hosting providers, support software vendors, and compliance partners. We share your data with these third parties only as needed to provide bedrock services. All third parties must agree to protect your data according to this privacy notice.

We may disclose your information if required by law—for example, if a government agency requests data for a legal investigation. We will comply with valid legal requests and notify you where permitted.

Cookies and tracking

bedrock uses cookies and similar tracking technologies to remember your login session, track your activity, and personalize your experience. Some cookies are essential for the platform to work (session cookies). Others help us understand how you use bedrock (analytics cookies). You can control cookies in your browser settings, but disabling essential cookies may affect platform functionality.

Your rights regarding your data

Depending on your jurisdiction, you may have rights to access, correct, or delete your personal data. You can request copies of your bedrock data, ask us to correct inaccurate information, or request account deletion by contacting our Help Center. We will respond to data requests within the timeframes set by applicable law.

If you request account deletion, we will remove your active account and personal information from bedrock's systems. However, we may retain transaction records if required by financial or anti-money-laundering law.

Data retention and contact

We retain your bedrock account information for the duration of your account plus a period required by law (typically several years for financial records). Activity logs and cookies are kept for shorter periods unless we need them for fraud investigation or legal defense.

If you have questions about our privacy practices, or if you want to exercise your data rights, contact bedrock support via our Help Center. We handle all privacy inquiries in English and respond subject to our standard support windows. Your privacy matters to us, and we are committed to handling your data fairly and securely.