bedrock Terms of Use

We at bedrock set out these terms to explain the rules that apply when you use our platform. Our services are available only where local law permits, and by opening an account with bedrock, you agree to follow the terms outlined here. These terms cover account creation, deposits and withdrawals, market rules, dispute resolution, and our commitment to fair play across Liga 1, Piala AFF, Champions League, and all other markets we offer.

Our goal is to operate transparently so you understand what to expect from bedrock and what we expect from you. We process your account through payment methods including DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet. We protect your data, enforce fair market rules, and resolve disputes in good faith. If any part of these terms is unclear, contact our Help Center and we'll explain further.

This page summarizes our most important policies. For specific questions about your account or a particular market, refer to the relevant section below or contact bedrock support.

Account Terms and Eligibility on bedrock

When you create a bedrock account, you confirm that you are of legal age in your jurisdiction and that you have the right to enter into binding agreements. We do not knowingly offer our services to users who are under legal age or in jurisdictions where online wagering is prohibited by law. You are responsible for verifying that your access and use of bedrock comply with your own jurisdiction's regulations.

We require you to provide accurate information during account registration—your name, contact details, and address. We use this information to verify your identity, process deposits and withdrawals, and comply with anti-money-laundering regulations. Once you open a bedrock account, you agree to keep your login credentials confidential and not to share your account with others.

Deposits and withdrawals on bedrock

We accept deposits through nine payment methods: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet. We do not charge deposit fees; your full deposit amount goes into your bedrock balance. Settlement timing depends on your chosen method—e-wallets typically settle within minutes, while bank transfers may take one to two business hours.

Withdrawals are processed to the same payment method you used to deposit. We do not charge withdrawal fees. Once you request a withdrawal, it enters our processing queue and settles subject to your payment provider's standard windows. We do not guarantee specific withdrawal times, as final settlement depends on your bank or e-wallet provider.

We reserve the right to request additional verification before processing a withdrawal if we detect unusual activity or if required by regulation. This protects your account and our platform integrity.

Market rules and settlement on bedrock

Each market on bedrock—whether Liga 1 sportsbook, Piala AFF predictions, Champions League odds, or live-dealer tables—has specific rules that govern how we settle outcomes. We publish these rules before each market opens so you can read them before placing activity. Settlement is automatic: once an official result is confirmed, bedrock's system updates your balance based on the outcome.

If a market is cancelled, postponed, or becomes void for any reason, we handle it according to the specific market's rules. Some markets may be rolled to the next event; others may be refunded. We always publish cancellation rules up front.

Prohibited conduct on bedrock

We prohibit the following on bedrock:

• Fraud, collusion, or manipulation of markets or game outcomes.
• Use of automated software, bots, or scripts to place activity without consent.
• Money laundering, terrorist financing, or any illegal financial activity.
• Sharing your account with others or allowing others to use your credentials.
• Abusing promotional offers or exploiting system vulnerabilities.
• Harassment of bedrock staff or other users.
• Using bedrock to engage in activity that is illegal in your jurisdiction.

We monitor for prohibited conduct and reserve the right to suspend or close your account if we detect violations. If we close your account, we will attempt to return your remaining balance, subject to any legal holds or regulatory requirements.

Our bedrock Policies and Commitments

Data protection and privacy on bedrock

We protect your personal data according to applicable data-protection laws. Your information is used only to manage your account, process payments, verify identity, and comply with regulation. We do not sell your data to third parties. Our full privacy policy is available in our Privacy Policy section; these terms incorporate that policy by reference.

Fair play and random outcomes on bedrock

bedrock commits to fair play across all markets. Our sportsbook odds are set based on market information and probability estimates. Our live-dealer games use certified random-number generators to ensure unbiased outcomes. Slot games like Aviator, Sweet Bonanza, and Gates of Olympus are tested for fairness by independent auditors.

Dispute resolution and complaints

If you believe bedrock has made an error in settlement, or if you have a complaint about your account, contact our Help Center and describe your concern. We investigate disputes and respond within a set timeframe. If we cannot resolve the dispute internally, we may escalate it to an independent arbitrator. You retain the right to pursue legal remedies in your jurisdiction, subject to applicable law.

Changes to these terms

We may update these terms from time to time. When we make material changes, we will notify you via email or in-app notice and give you a chance to review the updated terms before you continue using bedrock. If you do not agree with updated terms, you may close your account.

Limitation of liability

To the extent permitted by law, bedrock is provided on an "as is" basis. We do not warrant that our platform will always be error-free, uninterrupted, or secure. We are not liable for indirect, incidental, or consequential damages arising from your use of bedrock, even if we have been notified of the possibility of such damages. Our total liability to you is limited to your account balance.

Contact and support

For questions about these terms, contact bedrock support via our Help Center. We maintain support in English and respond to account issues subject to our standard processing windows. For complaints about market settlement, payment issues, or account access, provide your transaction details and a clear description of your concern. We review all reports and respond in good faith.

These terms form the foundation of your relationship with bedrock. We've written them to be clear and fair. If anything is unclear, or if you disagree with any provision, please reach out to our Help Center before you continue using the platform. By using bedrock, you acknowledge that you have read, understood, and agree to be bound by these terms.